Tag: Agile

  • Ep08: Team Roles – Engagement Management

    In this episode we will discuss engagement management and the vital importance - if done well - of this role for successful delivery. We will dispel the myth that account management and client servicing is just about ‘saying yes’ and ‘wine and dine’. We will explain why ‘thick skin’ and empathy helps with the role, and that the most important skills an engagement manager can have are to be relaxed in the face of pressure and the ability quickly switch context.

  • Ep07: TL;DR: User Story Writing

    Everyone has heard of User Stories, most delivery teams use them, most business analysts or product owners write them, but often we are not writing them well.

  • Ep06: Team Roles – User Experience-, Visual- and Service-Design

    In this episode we will touch on the importance of placing the user at the centre of things and in this context will explain the differences between service design (the overall end to end including the organisational view), user experience design (how user interact at the various touch points), user interface design (the design of an interface provided at a specific touchpoint).

  • Ep05: Team Roles – Business Analyst / Product Owner

    In this episode we are talking to our colleague Swathi Poddar about the role of the Business Analyst and Product Owner: what value these roles add, what excellence looks like, how one can get into these roles, what people in these roles 'do' and how they work with clients and the rest of the team. Expect exciting insights on how to resource your teams even better.

  • Ep04: Team Roles – Team Composition

    In this Episode we start our series on team roles. We introduce each role and set the scene for subsequent episodes in which we will invite craftswomen and men skilled in the various roles to discuss raison d'être, what good looks like, value that role adds and, in fact, what that roes 'does'. Expect insightful discussions with some of the industry's top talent from all over the world.

  • Ep03: Offshoring and Distributed Teams

    In this Episode we are chatting about the benefits and challenges of Offshoring and Distributed teams with our colleague Swathi Poddar. Expect an exciting discussion form Bangalore, India, where we'll address why we would want to work with distributed teams, and what makes them fail or succeed.