Tag: Lean

  • Ep14: Assigning teams to features or services

    In this episode Swathi Poddar and I are talking about a topic very close to our heart: how do we best assign work to our teams? Do we have clear ownership of features or services, and if so, what do we do with the ‘shared’ service we’ll invariably encounter? Are such services commonly owned, can anyone mess with them, or are we keeping them under tight guard, and we ask: ‘Who owns the frontend?’ Expect an interesting, possibly controversial discussion...

  • Ep13: Team Roles – User Research

    In our continued exploration into Team Roles, in this episode we talk to Erica Kucharczyk about the role of User Research. This is a role that is frequently overlooked, but can pay off huge dividends in the long run if quality research is incorporated into your development cycle. We discuss how research helps teams validate their value proposition, the value of user research, the process of designing, running and analyzing tests, Qualitative vs Quantitative, how to get into user research and what good looks like. So, get out there and do some research!

  • Ep12: What if WE Were the Client – Selecting Software Suppliers as a Startup

    In our “If WE were the Client” series we engage in some wishful thinking, turning the situation on its head and talk about all the things we would do and change if we were looking for or working with software suppliers. In this first episode we discuss what Startups should think about when selecting and working with software suppliers.

  • Ep11: TL;DR: Status Reports

    In this TL;DR episode Todd talks about Status Reporting. Status Reports don’t always have to be a chore, in fact it can be a great communication tool if you focus on your audience and quality, concise content.

  • Ep10: TL;DR: Backlogs

    Most software delivery use a story backlog to manage delivery: effectively a list of things to delivery. But often the backlog is at best a mess, at worst confusing and misleading. A good backlog provides structure and facilitates delivery, a bad one adds confusion and inefficiencies. Here is our 5 minute fix to help you optimise your backlog.

  • Ep09: TL;DR: Story Mapping

    Story mapping is maybe the easiest tool to quickly and reliably elicit requirements. It’s my default that always delivers reliable results, not matter the situation. Here is our 5 minute how-to.

  • Ep08: Team Roles – Engagement Management

    In this episode we will discuss engagement management and the vital importance - if done well - of this role for successful delivery. We will dispel the myth that account management and client servicing is just about ‘saying yes’ and ‘wine and dine’. We will explain why ‘thick skin’ and empathy helps with the role, and that the most important skills an engagement manager can have are to be relaxed in the face of pressure and the ability quickly switch context.

  • Ep07: TL;DR: User Story Writing

    Everyone has heard of User Stories, most delivery teams use them, most business analysts or product owners write them, but often we are not writing them well.

  • Ep06: Team Roles – User Experience-, Visual- and Service-Design

    In this episode we will touch on the importance of placing the user at the centre of things and in this context will explain the differences between service design (the overall end to end including the organisational view), user experience design (how user interact at the various touch points), user interface design (the design of an interface provided at a specific touchpoint).

  • Ep05: Team Roles – Business Analyst / Product Owner

    In this episode we are talking to our colleague Swathi Poddar about the role of the Business Analyst and Product Owner: what value these roles add, what excellence looks like, how one can get into these roles, what people in these roles 'do' and how they work with clients and the rest of the team. Expect exciting insights on how to resource your teams even better.